When is my bill due? Your monthly bill is
always due on the 15th of each month.
Do you bill ahead or behind? We bill ahead
for your local service. The bill you get at the beginning
of the month is for that month of local service (ex:
receive your bill Nov. 2 - it is for November's local
service).
We bill behind 1-2 months for your toll calls. Please call
the long distance carrier that you chose and set up service
with them. They need to know your new phone # and some
other general information.
Do new customers get anything special? As
a new customer you have 20 days after your service starts
to add any phone features with no install charge (save
$20.25).
Is there other ways to pay my bill? You
can have your payment automatically deducted from your bank
account. This service is free. All we need is a canceled
check or a voided deposit slip from the account that you
would like it taken out of. Each month, on the 15th, your
phone bill will be paid directly from that account.
Can I have my bill taken out of my credit
card? We take Visa and Master Card. You can call
in your payment each month or you can have it automatically
deducted from your credit card. To have it deducted you
need to fill out a sign up form which you can get from one
of our offices.
If you are unclear on anything, or if there is
something that is not explained here, please feel free to
call us at 653-4000.
