Customer Service Office Location & Hours

126 Scioto Street, Urbana, OH, 43078
Monday - Friday 8:30 am - 5:00 pm
Closed: Saturday, Sunday & Holidays


Repair Numbers

Champaign County: 937-653-4000, option 2
Logan County: 937-650-4000, option 2


Just a reminder...
Call the Ohio Utilities Protection Service at 811 or 1-800-362-2764 at least 48 hours but no more than 10 working days before you dig, and we will locate your buried cable free of charge! This could save you costly repair charges if you should damage your underground telephone lines.


Department Numbers
When emailing any of our departments, please include your name, phone number and address along with your messages.

Sales Department
Call this department if you are interested in activating new service with CT Communications.
Champaign County 937-653-4000, option 1
Logan County 937-650-4000, option 1

Call to make a payment by phone.
Champaign County 937-653-4000, option 3
Logan County 937-650-4000, option 3

Customer Service Department
Contact this department if you are an existing customer and would like to make a change or have
questions about your CT Service.
Champaign County 937-653-4000, option 0
Logan County 937-650-4000, option 0

CT Computer Care
For questions about our CT Computer Care services, please contact our department at;
Champaign County 937-653-4000, option 4
Logan County 937-650-4000, option 4

Finance Department
If you are a vendor and have questions you may use this E-Mail address.

Accessibility Information
For Accessibility Information related to CT’s products and services, CLICK HERE for our Accessibility Notification Sheet.
Any questions can be addressed to our Customer Service Department at:
Champaign County 937-653-4000, option 0
Logan County 937-650-4000, option 0